How do I make a booking?
- Click on contact us and email or call us with your party details.
- To book a theme package, a $50 non-refundable deposit is required to secure your party date, this will be deducted from your final balance.
- A $50 Security Bond will be required and returned to you once the boxes have been checked for any missing /damaged items.
- Until your deposit is received, Pickabox cannot guarantee your date.
What if I cancel?
Your deposit is non-refundable, we understand unforseen situations, illness or emergency so we will offer you the option to reschedule, without loss of deposit (subject to availability of theme/dates).
When do I need to give final numbers?
- Approximate numbers are required at the time of booking.
- Final numbers and final balance to be confirmed no later than 1 week before party date.
When do I pay final balance?
- A non-refundable $50 deposit must be paid at the time of booking to secure your package, this will be deducted from your final balance.
- You will be emailed Pick A Box Party Hire's bank details to enable a direct bank deposit.
- The balance and a $50 Security Bond can be paid via direct bank deposit before the party, or in cash at time of pick up or delivery.
When do I get my bond back?
Your bond will be returned to you within 5 days from returning the items to us, and once we have checked the boxes to ensure nothing missing or broken. Breakages and missing items will incur charges.
How do I get my bond back?
We will return your bond to you by bank transfer. We will contact you to obtain details.
Do you set the party up for me?
- Our party packages are DIY this makes the packages more affordable for everyone.
- We can set up your party for an additional fee.
Is a host and food, drinks included in package?
- No our packages do not include host, drinks or food. (Except the Star Light Slumber Party Package which includes cereal.)
What will I need to pick up the party package?
- Pickabox Party Hire theme packages are designed to fit in a standard car. Our tables are compact as they fold in half, but you will need an empty car boot.
When do I collect and drop off?
- Pickabox Party Hire will arrange a date and time for collection, usually a day before the party.
- Drop off date to be no later than the Monday after the weekend – date to be confirmed at time of collection.
What’s the smallest theme party (excluding slumber parties) I can hire?
- All Pickabox Party Hire theme packages start at 10 Children for $150. Additional Children are $5 each up to 14 Children.
- Please contact us for parties larger than 14 Children.
- If you have a smaller number of children no problem, contact us for further information.
Do you deliver?
- Yes, we can deliver and collect please contact us with your suburb for a quote for delivery and pickup. At an additional fee.
What if something gets broken or goes missing?
- Any breakages/missing hire equipment is to be paid for by the hirer.
- Breakages and missing items will incur charges, this will be deducted from the security bond.